Product testing is one of the most popular methods in marketing research and is often conducted through hall tests. This method allows evaluating products from the consumers’ perspective, including packaging, ingredients, design, or price.
Objectives:
– selecting the best option for consumers from a set of alternatives;
– assessing the market potential of a new product;
– comparing the product with competitors – identifying strengths and weaknesses;
– optimizing and improving existing products to better meet consumer needs and increase market appeal;
– understanding consumers’ perception of the product’s value and attractiveness;
– testing consumer reactions to changes in product characteristics, taste, packaging, price.
Product testing allows to identify which features need improvement to make a product more appealing to consumers. Food testing typically includes tasting or sensory evaluation.
Standard evaluated parameters:
– taste, flavor intensity, naturalness of flavor
– color
– saltiness, sweetness, spiciness, sourness
– fizziness
– aroma
– consistency
– specific product characteristics
Besides sensory evaluation, product testing may also include assessment of various product attributes, such as:
– packaging
– price
– functional characteristics
– comparison with competitors.
Currently, the main strategy for market success is based on innovation – the continuous launch of new products – because occasional promotion of existing products is no longer sufficient to maintain a strong market position. Products with high added value or high margins generate the greatest revenue, and to develop them effectively, it is essential to continuously monitor consumer tastes and preferences, which is achieved through regular product testing and evaluation of differences compared to competitors.
