WEBSITE PRIVACY POLICY
Applicable to the official website and to respondent recruitment platforms — Art. 13 of Law No. 195/2024 on personal data protection
This policy applies to the official website of XPLANE RESEARCH SRL and to any platform or online form used by the Company to recruit respondents or collect questionnaire responses (CAWI), and has been drawn up in accordance with Art. 13 of Law No. 195/2024 on personal data protection.
1. The controller
LIMITED LIABILITY COMPANY “XPLANE RESEARCH”, IDNO 1012600032018, registered office at 16/1 Matei Basarab St., Rîșcani sector, Chișinău, MD-2045, Republic of Moldova. Contact: 069799971, e-mail: info@xplane.md.
2. Data collected through the website
The website collects data provided voluntarily through the contact/quote request forms (name, e-mail, telephone, message content) and, to the extent permitted by your consent settings, technical data collected automatically while browsing (IP address, browser type, pages visited), in accordance with the Cookie Policy.
3. Data collected through respondent recruitment platforms/forms
Where the Company uses a platform or an online form to recruit respondents or to complete a questionnaire (CAWI), the data collected through that channel are those described in the Information Notice for Respondents and are subject to the specific consent described in the Consent Agreement for Survey Participation.
4. Purposes and legal grounds for processing
Responding to requests and managing relations with potential clients — Art. 6(1)(f); recruiting respondents and collecting their responses — Art. 6(1)(a), consent; non-essential cookies and traffic analysis — Art. 6(1)(a), consent, in accordance with the Cookie Policy.
5. Recipients
The website hosting provider and the cloud/SaaS service providers used for the online recruitment/data collection platform (CRM, CAWI platform), acting as processors, as listed in the Register of Processing Activities.
6. Retention period
Data collected through the contact forms are kept for 24 months from the last interaction. Data collected through the respondent recruitment/data collection platform are kept for the periods described in the Information Notice for Respondents.
7. Rights of the data subject
You have the rights provided for in Art. 15–22 of the Law, which may be exercised in accordance with the Procedure for Exercising Data Subjects’ Rights, as well as the right to lodge a complaint with the National Center for Personal Data Protection.
8. Website security
The website and related platforms use encrypted connections (HTTPS) and security measures appropriate to the risk, in accordance with Chapter V of the Single Policy.
9. Final provisions
Art. 10. Unilateral amendment of this document. XPLANE RESEARCH SRL, as personal data controller, reserves the right to amend, supplement or update this document unilaterally whenever this is necessary in order to: (a) ensure compliance with applicable legislative changes, including Law No. 195/2024 on personal data protection and its implementing regulations; (b) reflect changes in the controller’s activity, organisational structure, technologies used, categories of clients served or research/data collection methods; (c) implement recommendations or decisions of the National Center for Personal Data Protection; (d) improve the technical and organisational security measures applied to processing.
Amendments take effect from the date the updated version is published or communicated, by posting it on the official website of XPLANE RESEARCH SRL and/or by notifying data subjects directly where the law requires such prior notice, in accordance with Art. 12–14 of Law No. 195/2024 on personal data protection. Continuing contractual relations, cooperation or interaction with XPLANE RESEARCH SRL after the updated version is published constitutes acknowledgement of the amendments.
This right of unilateral amendment does not affect the rights acquired by data subjects in respect of processing carried out before the amendment and may not be exercised so as to restrict the minimum safeguards provided by law in favour of the data subject.
Art. 11. Final provisions. This document has been drawn up in accordance with Law No. 195/2024 on personal data protection, in force since 23.08.2026, and enters into force on the date of its approval by the director of XPLANE RESEARCH SRL.
Should any inconsistency be found between this document and the applicable legal provisions, the legal provisions prevail, and the document shall be adapted accordingly within the shortest reasonable time, without any prior consultation procedure being required.
Date of approval: 01.09.2026